The Directorate General of Strategy and Performance Development at the General Secretariat of His Highness Deputy prime Minister and Minister of Interior’s Office released issue No. 16 of the Quality Magazine with the logo.
The new issue features an interview with Professor Robert Kaplan, a professor at Harvard Business School and founder of the Balanced Scorecard. Pr. Kaplan speaks about his expertise and personal experience to promote the culture of quality and institutional excellence. The issue also touched on various news and scientific articles, namely; the launch of the first guidance standard that was adopted at the level of the GCC countries.
Furthermore, the issue featured an article written by Professor Dr. Al Hadi Mohammed Al Tijani, General Coordinator of Sheikh Khalifa Excellence Award, and Chairman of Emirates Quality Society. In this article, Al Tijani talked about promoting customer-focused culture in public organizations; the most important concepts of excellence at work and means to integrate the principle of customer-focused culture in it, and the five basic elements of customer-focused culture.
Also in this issue, an article by Dr. Saeed Al Zoubi, Dean of the Administrative Affairs and Public Administration Faculty, at the Scandinavian University in Norway entitled “Yes… You Know How to be great”. In this article, the writer addressed the theoretical dilemma of implementation, performance gaps, drawing attention; and the means to establish a distinguished performance culture. For his part, Jamil Ezzo Director General of the ICDL GCC Foundation tackled the issue of e-safety and the need to protect your computer. On the same note, Dr. Rakan Abdul-Aziz Al Rawi, wrote an article titled “Of No Quality comes no Quality; and Institutions Filter what they Contain”. The issue also featured an article shedding light on a successful leader’s criteria, as well as many purposeful scientific articles written by top writers in the field of quality and management.
It is noteworthy that the quality magazine targets a wide spectrum of decision makers, businessmen, managers, dignitaries and employees of government departments and institutions in the GCC countries. It is distributed periodically to all decision makers, directors general, Presidents, CEOs, administrative bodies, and Chairmen of all government bodies and institutions in the UAE.
The magazine sheds light on leading and efficient personalities who support a culture of excellence, as well as distinguished people and active participants in this area. The Magazine also monitors progress and excellence at all government institutions and bodies in the UAE, as well as the role that these institutions play to invest in their human cadre and develop their competencies.