Lt. General HH Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior, accredited the Ministry of Interior (MoI) achievement of obtaining the ISO 9001:2008 by all its departments, to the support of the UAE leadership and the efforts of the employees at the ministry. With this achievement, the UAE MoI became the first ministry of interior in the world to realize such a comprehensive achievement in a record time.
During a celebration organized this morning, Wednesday, by the Quality Department, the General Directorate of Strategy and Performance Development, at the Abu Dhabi Police Officers’ Club, Sheikh Saif said: “I am proud of this achievement that benefits the society and the employees. I hope we will tirelessly continue to develop, improve and maintain what was achieved after the hard and long work done in this regard.”
Sheikh Saif expressed his optimism towards the efforts of the Ministry of Interior to prepare and qualify around 400 UAE citizens as certified quality auditors and assessors. “These efforts serve all UAE institutions, and help them in their journey to improve the quality of services and achieve the excellence that the country’s leadership and government are keen to accomplish,” Sheikh Saif added.
Lt. General HH Sheikh Saif bin Zayed Al Nahyan received the ISO 9001:2008 certificate from the Lloyd's Register Quality Assurance (LRQA), announcing the UAE MoI as the first ministry of interior in the world to achieve, through all its organizational units, this certification. The certificate was presented to HH by Mr. Denis Ives, LRQA EMEA Regional Business Manager. Sheikh Saif also received the Quality Charter from HE Lt. General Dhahi Khalfan Tamim, Deputy Chairman of the Dubai Police and General Security, and the police commanders at the UAE level.
In addition to HE Lt. General Dhahi Khalfan, the ceremony was attended by Major General Nasser Lakhrebani Al Nuaimi, Secretary General of the Office of HH Deputy Prime Minister and Minister of Interior; and Major General Khalifa Hareb Al Khaili, Assistant Undersecretary of the Ministry of the Interior for Resources and Support Services. HE Mohammed Khalfan Al Rumaithi, Deputy Commander-in-Chief of Abu Dhabi Police; police commanders from across the country; general directors; and a number of top officers at the Ministry of Interior, also attended the ceremony.
Lieutenant Colonel Dr. Saeed Matar Al Suraidi, Head of Quality Department, delivered a presentation on the quality project at the ministry. Al Suraidi said that the plan was executed over the course of three years, which was a record time compared to the Ministry’s size, nature of work, geographical scale and the special nature of the police work. According to Al Suraidi; the project was executed simultaneously with the restructuring the organizational chart of the ministry, to make it more efficient and document its operations and procedures based on different disciplines and tasks.
Al Suraidi added that the quality projects of the MoI sectors were executed through 3 projects: qualification of the ministry’s departments (a 5 phase project); qualification of Naturalization, Residency and Ports Affairs (a 3-phase project); qualification of General Headquarters of police and civil defense (a 2-phase project).
Al Suraidi said: “The quality teams prepared a quality and documenting system. The consulting entity played a role in training and consulting, in order to support and improve the system. UAE citizens constituted 99.8% of the quality teams. The plan was executed in a creative approach, saving time, efforts and costs. Operational measures, indicators and models were unified across all sectors and levels, in order