According to Lt Col Nasser Al Maskari, Head of the Operations Department at Abu Dhabi Police, the Abu Dhabi Police Central Operations Room has received 2,126,754 calls via the emergency number 999 in Abu Dhabi, Al Ain and the Western Region; and 203 SMSes via the text messaging service system number 5999 for people with special needs, over the past nine months.
Colonel Al Maskari urged the public not to hesitate to contact the Operations Room to report any accident around the clock at all times. He also reiterated the keenness of the Operation Room’s staff members to provide the best and high quality services to the public, to handle notifications, and to coordinate with relevant entities in order to to ensure prompt and timely response in case of emergencies and accidents.
“The Operation Rooms has provided simple and easily accessible means of communication for people with special needs, via a text messaging service program linked to a database containing basic information about special needs people, who are registered at the Zayed Higher Organization for Humanitarian Care and Special Needs, among others, making it easier to reach out to them and provide them with timely and appropriate assistance,” he added.
He also stated that the Abu Dhabi Police has provided easily accessible means of communication for people with special needs, to facilitate interaction with this category and cater to their needs. This falls in line with Abu Dhabi Police GHQ’s strategy to provide high-quality services to all segments of society, according to the highest international standards.
