International Quality

1ISO 9001 - Quality managementThe international standard for Total Quality Management (TQM) which ensures the effective implementation of the quality in the organization, and contains a set of basic requirements for Quality Management such as controlling documents and records, internal audit and corrective and preventive measures and controlling non-conformities cases.
ISO 14000 - Environmental managementInternational standard for Environmental Management System in the administration, which helps the organization to embrace concepts that will preserve the environment and environmental sustainability.
3ISO 31000 - Risk managementA standard specified for the management of potential risks in the organization and how to deal with them and reducing the potential impact on organizational performance.
4ISO 22000 - Food safety managementFood Safety Management. The consequences of unsafe food could be dangerous, and standards of food safety management to help organizations identify and control food safety risks. Also, many food products today repeatedly cross national borders, and there is a need for international standards to ensure the safety of the global food supply chain.
4BS 7499:2013The standard includes best practices related to the management of security patrols operations, including standards concerning personnel management, patrols and operations room.
5ISO 50001 - Energy managementEfficient use energy helps organizations to save money as well as helping to conserve resources and address climate change. ISO 50001 supports organizations in all sectors to use energy more efficiently, through the development of energy management system (EnMS).
6ISO 26000:2010 Guidance on social responsibilityReference guide to all types of organizations, regardless of size or location, on the following points:
•  Concepts, terminologies and definitions related to social responsibility.
•  Background, trends and characteristics of social responsibility.
•  Principles and practices related to social responsibility.
•  Basic materials and issues of social responsibility.
•  Integrating, implementing and promoting socially responsible behavior throughout the organization, and through its policies and practices, within its jurisdiction.
•  Identify and engage with stakeholders.
•  Obligations of communication, performance and other information related to social responsibility.
7ISO 31000:2009Risk management -- Principles and guidelinesThis standard provides general guidelines for risk management and can also be used by private or public projects. It can be applied in different areas and a wide range of activities, including strategies and decisions, operations, functions, projects, products, services and assets.
It can be applied to any type of risks, of whatever nature, whether they have positive or negative results.
8ISO 55001:2014 Asset management -- Management systems -- RequirementsDetermine the requirements of asset management system within the framework of the organization and it can be applied to all types of assets and all kinds of organizations.
9"ISO/IEC 20000-1:2011 Information technology -- Service management -- Part 1: Service management system requirements"It is IT service management system. It identifies necessary requirements for the service provider to plan, establish, implement, operate, monitor, review, maintenance and improvement. It includes design requirements, transfer, delivery and improvement of services to meet the agreed service requirements.
It can be used by:
• An organization that requires a consistent approach by all service providers, including those in the supply chain;
• The service provider that intends to demonstrate its ability to design , transfer, delivery and the improvement of services that meet the requirements of the service.
• The service provider to monitor, measure and review of service and services operations management.
• The service provider to improve the design, transfer, delivery and improvement of services through effective implementation and operation of the SMS.
• An assessor or references as criteria for conformity assessment for the SMS service provider to the requirements of the ISO / IEC 20000-1: 2011.
10ISO/IEC 27001 - Information security managementISO / IEC 27001: 2013 sets necessary requirements  to create, implement and maintain and continuously improve the information security management system within the organization framework. It also includes requirements for the assessment and treatment of the information security risks according to the organization needs. Requirements set forth in ISO / IEC 27001: 2013 are general and intended to be applicable to all organizations, regardless of type, size or nature of the work.
11ISO 10004:2012 Quality management -- Customer satisfaction -- Guidelines for monitoring and measuringIt provides guidance on the identification and implementation of the processes of monitoring and measuring customer satisfaction.
12ISO/IEC 17025:2005 General requirements for the competence of testing and calibration laboratoriesOutlines the general requirements for the competence to carry out tests and / or calibrations, including sample taking. It covers testing and calibration performed through usage of standard methods, non-standard methods, and methods developed in the laboratory.
Standard applies to all organizations that perform testing and / or calibration regardless of the number of employees or the extent and scope of testing and / or calibration activities.
The standard can be utilized by the laboratories in the development of quality management system for administrative and technical operations. Customers of the laboratory and regulatory authorities and accreditation bodies can also use it in confirming or recognizing the competence of laboratories.
13ISO 29990:2010 Learning services for non-formal education and training -- Basic requirements for service providersDetermine the basic requirements for education services providers in the education and non-formal training.
14ISO/TC 92 Fire safetyUnifying evaluation methods:
- The dangers of fire hazards to life and property.
- Contribute to design, specify materials, building materials, products and components related to fire safety and ways to mitigate the risk of fires by  identifying the performance and behavior of these materials, products and components, as well as buildings and structures.
15ISO/WD 22000 Food safety management systems -- Requirements for any organization in the food chainFood Safety Management Systems - Requirements for any organization working in the provision of food services.
16ISO 22301:2012 Societal security -- Business continuity management systems --- RequirementsDetermines the necessary requirements for the planning, establishment, implementation, operation, monitoring, reviewing, maintaining and continuous improvement of the business continuity management system, and reducing the likelihood of occurrence, and recovering from incidents and crises when they arise.
Specified requirements in the standard are general and are intended to be applicable to all organizations, or parts of them, regardless of type, size and nature of the organization. The degree of implementation of these requirements depends on the work environment in the organization.
17ISO 39001:2012 Road traffic safety (RTS) management systems - Requirements with guidance for useIt defines the requirements for road traffic safety (RTS) management system to enable the organization, which interacts with the traffic system on road to reduce deaths and serious injuries related to road traffic accidents that can affect. It includes the development and implementation of appropriate RTS policy, and develops RTS goals and action plans, which take into account the legal and other requirements that are committed to by the organization, and information about the items and standards related to the RTS.
18ISO/CD 45001 Occupational health and safety management systems -- RequirementsHealth and Safety Management Systems - requirements
19OHSAS 18001 Occupational Health and SafetyOccupational Health and Safety Management is an international standard for identifying, controlling and reducing the risks associated with health and safety within the organization.
20ISO 50001 Energy Management SystemsProvides energy management systems certification for the establishment of energy management in accordance with best practices to help organizations to improve energy efficiency have a systematic and orderly manner.
21ISO 20121:2012 Event sustainability management systems -- Requirements with guidance for useIt defines the requirements of activities and events for any type of event or event-related activity management system, and provides guidance on complying with those requirements.
It applies to any organization wishing to:
• Create, implement, maintain and improve the activities and events management system.
• Make sure it is consistent with its stated policy of sustainable development.
Assuring conformity by the parties with an interest in the organization, such as customers, or by other people on their behalf.
22SWIFT 3000: 2010 Code of Practice for Corporate Governance AssessmentIn 2010, Swift 3000 was launched in Ireland as a methodology for evaluating organizations governance practices and it is suitable for implementation on public and private organizations in Ireland. This is the first standard in the world to develop a framework for independent evaluation and certification system associated with the governance.
23ISO 19011:2011 Guidelines for auditing management systemsReference guide on auditing management systems, including the principles of audit and management of audit program and conducting audits as well as guidance on the evaluation of the efficiency of the personnel involved in the audit process.
24ISO 10001:2007 Quality management – Customer satisfaction – Guidelines for codes of conduct for organizationsReference guide for best practices in customer satisfaction.
25ISO 10002:2014 Quality management – Customer satisfaction – Guidelines for complaints handling in organizationsReference guide for dealing with complaints within the customer satisfaction practices.
26ISO 10003:2007 Quality management – Customer satisfaction – Guidelines for dispute resolution external to organizationsReference guide to resolve external differences for organizations.
27ISO 10005:2005 Quality management systems – Guidelines for quality plansReference guide for quality plans related to quality systems.
28ISO 10006:2003 Quality management systems – Guidelines for quality management in projectsReference guide for quality management in projects or enterprises.
29ISO 10012:2003 Measurement management systems – Requirements for measurement processes and measuring equipmentSpecial standard for the measurement systems and requirements of the measurement and measurement tools processes.
30ISO 10015:1999 Quality management – Guidelines for trainingReference guide for training within the quality management.
31ISO 10018:2012 Quality management – Guidelines on people involvement and competenceReference guide to involve workers and competencies related to quality management system
32ISO 21500 Guidance on project managementProvides general guidelines, and explains the basic principles of what constitutes good practice in project management
33ISO 15189:2012 Medical laboratories -- Requirements for quality and competenceSpecial standard for medical laboratories - including requirements and competence related to quality.

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