E-Enquiry and Fines Payment System
The service of electronic enquiry and traffic fines payment system, after the
implementation of Federal Traffic and Licensing System is now available to the
in the Emirates connected to the system. This will help save time and effort for
the residents of all the Emirates.
The system provides a number of options of inquire about traffic offences. One
can inquire through the Traffic Federal Code about all vehicles registered in
your name, with the Plate Number of his vehicle or through the Driving Licence
The system provides a secure option to an individual to pay the fines with his
Credit Card where the data of his fines will be updated within five minutes.
To make use of the system click
Automatic Answer System (IVR) of the Federal Traffic and Licensing System
The IVR service which is connected with the Federal Traffic and Licensing System
allows inquiry and fine payment over telephones. Inquiries about traffic
violations can be obtained through three methods by using Traffic Code, Vehicle
Number Plate or Driving Licence Number.
The user of this service can pay the dues through his Credit Card after getting
the amount of fine from the source which has issued the fines. The system will
send a fax showing the fines and a receipt of the paid fines.
The IVR system gives a detailed explanation regarding the documents required for
vehicles and drivers registration. The service is available in Arabic and
Automatic Payment Machines “Sahl” (APM)
The aim of Automatic Payment Machines is to extend communication channels with
the public. These machines provide multiple -service to Abu Dhabi Police
customers. These machines are provided with advanced and secured features for
the public to pay services fees. The payment can be made through Credit Cards or
APM provides different electronic services to the public, for example:
payment of fines and fees.
about vehicle and driver licensing service procedures.
APMs provide information services to the public such as Electronic Maps
Services, Duty Pharmacies and Weather Broadcast. They also act as a window to
communicate with the public for registering complaints, suggestions and for
security information's. It also provides the telephone numbers of all police
stations in the Emirate, as well.
Advanced Methods of Payment:
ADP GHQs has introduced through APMs advanced method for payment of transactions
- Payment in
cash: The machines are equipped with an advanced system to recognize different
notes “Cash Accepter” .
through Smart or Credit Cards, where the machines are provided with an advanced
system to read these cards “Card Reader”. This is a safe option for payment.
- The Touch
Screen of the machine is the main inlet to the machine and through it one can
move between system screens.
- The Key
Board can be used for typing complaints, suggestions and other messages.
paying fines please make sure of the number of the violations whether they are
local or of GCC states.
keep the payment receipt and make sure that it matches up with the selected
- Please, do
not use sharp or solid materials on the system screen.